Terms & Conditions

  • Privacy Policy
  • Will by Zac hereinafter is called and is referred to as “we”, “us” and “our” and, any person submitting any data to us or our agent or our site is referred to as “you” or “your” in this Privacy Policy. We offer information, tools and services through this website to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated by us. 

    Your privacy is important to us and we are shall only use your name and other information relating to you in a manner set out in this Privacy Policy. Please read these terms and conditions carefully before accessing our website. Any new features added to the current store shall be subjected to our Terms and Conditions. We reserve the right to alter or replace any part of our website by updating the website or posting updates without notifying the Users at the same time.

  • Information We Collect
  • As a part of our services, we will only collect data where it is necessary. We will collect, store and process your information provided to us only if it is relevant to the dealings that require us to collect your personal data. These include but are not restricted to customer orders, online purchases and payments, maintaining your information on our website, refunds, customers feedback and surveys, marketing communications, registering an online account, promotional activities, customer service channels including social media, gift card redemption.

    We shall collect the following personal information. These include and are not restricted to your title, name, gender, address, email, mobile number, birth date, payment details, payment card details or bank account details, the domain you used to access the internet, date and time you access our website, internet address of the website which linked you directly to our website and any other information which you may supply. We may also use this information to ensure you the best customer experience.

  • Third-Party and Optional Links
  • We shall pass certain information you have provided us where necessary with our franchises and associated companies. By accepting our terms, you may authorize us to disclose your personal information to third-party service providers to process sales, store and analyze data and information, provide web support, send marketing messages and deliver products. We may also use your data to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries. 

    We shall disclose your personal information if necessary, to comply with any relevant laws and we use third parties to verify and certify our privacy principles. We shall not disclose your personal information to the employees and other associated companies for business purposes without your explicit consent. Under no circumstances shall we not share, trade or rent any of your personal information to a third party unless we may transfer our databases containing your personal information in a situation where we sell our business or part of it. 

    You are responsible to treat your personal access data confidentially and not make available to unauthorized third parties and we shall not be liable for any misuse of passwords unless the misuse is our fault. We are strict about our Privacy Policy and consider it as one of our most important assets. Please be aware that we are not responsible for the privacy practices or content of the third parties or other sites associated with us, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.  

    If you object to your personal information being transferred or used as mentioned in our terms and conditions, please refrain from using our site and services. 

  • Security of Information
  • At any time, we may communicate marketing information to you, you have the ability to unsubscribe or update your preferences to no longer receive marketing material. You may also review, change or delete your personal information related to your online profile by signing in online. 

    Don’t hesitate to contact us with any of your concerns or issues regarding our privacy standards, policies and procedures. We have initiated appropriate security measures to prevent any unauthorized access, disclosure and inappropriate use of authorized information. 

    We ensure a safe platform for online transactions as we take the security of your online transactions seriously. All information is encrypted at the time of processing ensuring your security and privacy while enjoying our services.

  • Products and Services

  • The price range of our products is subjected to change without notice. Certain products and services shall be specific to online or in-store shopping separately. As we ensure to display the accurate colours and images of the products and will not guarantee that your computer monitor's display of any colour will be accurate. We reserve the right to limit, reject the sales of our products/quantity of the products to any person, any region or any jurisdiction on a case-by-case basis.

  • User Feedback and Prohibitions
  • Any submission you send us on our request or any content you share with us without our request by any method of communication, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We would not maintain any comment in confidence and we are not responsible to pay any compensation or even responding to any comment. 

    Users are prohibited to use any content of our site for any unlawful purposes, to violate any regulation, to harass or discriminate based on any circumstances, to submit false or misleading information, to transform viruses that will affect the functionality of the services, to collect or track the personal information of the others, to spam, to interfere with the security features of the services or any related to the website.

  • Cookies
  • A cookie is a small text file that is stored by your web browser on your computer to identify your computer to our server as a unique user. Your acceptance of cookies is not necessarily required but, some functionality and order may only be possible with the activation of cookies. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site and we may use cookies only for your convenience. 

    Accepting cookies will keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience and will not be used for targeted advertising. You will not be able to use our site without accepting cookies and we assure you that our use of cookies does not contain any personal or private details and are free from viruses.

  • Time
  • Will by Zac is Colombo based company and therefore all references to time made on this site and through all other associated materials are Sri Jayawardenapura Kotte Standard Time (GMT+5:30).