PRE-ORDER AVAILABLE!
  • Shipping Policy

  • Dispatch

    • All local and international orders are dispatched within 36 hours between Monday to Saturday. 
    • Orders placed on Sri Lankan Public Holidays will be dispatched on the next working day.

  • Domestic Orders
  • Rates

    • All orders within 1 – 15 Colombo will receive free delivery.
    • All items above LKR 10,000 will receive free delivery within Sri Lanka. 
    • All orders under LKR 10,000 will have standard delivery rates that will depend on the recipient’s location within Sri Lanka.
    • Cash on Delivery is available.

    Procedure

  • All the orders within Colombo we receive before 12.00 PM will be delivered the following day.
  • Outstation orders within Sri Lanka will be delivered between 3 – 7 working days from the date of the order placement.
    • Order deliveries within or outside Colombo are not operated on Public Holidays or Sundays.
    • Our courier agent will contact you prior to the delivery to inform you about the delivery time to expedite the delivery process.

  • International Orders
  • Rates

    • All international orders will have standard delivery rates that will depend on the recipient’s location.
    • All items above 1KG will be subjected to an additional delivery charge per each additional 500g.

    Procedure

    • Any delays caused by the shipping company are outside our control and we cannot be held responsible for any delays. 
    • Expected shipping times are an estimation given to us by the shipping company, and may vary depending on locations.
    • According to our return policy, we take care to pack all our orders appropriately to ensure the safety of the items, but will not be liable or responsible for any damage caused during shipping.

    International Taxes

    • All prices are in Sri Lankan Rupees.
    • As each country has different laws regarding custom and custom taxes, we will not be responsible for additional customs taxes or fees that may occur when your order enters an international country. You will be contacted by the shipping company if there are any issues.

  • Track Your Order

    • If you have any questions regarding your package shipping time or if you have anything to be clarified on delivery within or outside Sri Lanka, feel free to contact us.

    Will by Zac Customer Service: +94 11 556 004

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